Having [the Internet] marketplace makes a big difference. And because I have a broader business base, I can bring in more material to my store. The term "shopping cart" is used to describe software that allows a user to select items from a catalogue and to add them to their cart. A simple Internet search using the key words — Canadian Shopping Carts will yield a number of available shopping carts, including:.
Some service providers specifically focus on offering a full suite of flexible, feature-rich services for shopping sites — i. Examples include Shopify , Magneto and Big Commerce. These companies specialize in turn-key operations so that setting up a store is simple, easy and suited for small businesses. To learn more about setting up online ordering and e-commerce please refer to the accompanying e-business booklet called "E-Commerce: Purchasing and Selling Online". A decade ago, if you carried your laptop around to coffee shops like Melissa Zuker was doing, chances are it was in a black, bulky and boring laptop bag.
Melissa created her company, Melissa Beth Designs Inc. Since then, this Internet "pure play" company has grown its product line to offer cosmetic bags, weekend bags, and purses in the same vibrant style. Back then, if you ran a small online store, chances were you bought or licensed many different types of software to conduct your business.
Says Melissa, "In those days, there were programs, but you had to buy and download them. Now you can just subscribe to services. And they've become so user-friendly; it makes running an online business so much easier. Until recently, Melissa Beth Designs was using two types of systems software, one to deal with the front end of the business such a sales , and separate software for the back office such as inventory and order processing.
These separate systems were causing problems and delays. Not only does the new service offer options such as a secure shopping cart, it also works well with analytics provided by Google to help the company increase its Search Engine Optimization SEO impact.
Another web-based service that Melissa Beth Designs recently subscribed to is MailChimp, an email marketing company. Melissa uses their newsletter service, which not only provides her with attractive and user-friendly templates, but also integrates analytics options.
Key Differences Between e-commerce and e-business
These options allow her to make informed decisions to increase the number of people who actually open and read the newsletter. While Melissa says it can be a challenge to keep up with the latest online technologies, she feels it has become much easier and affordable for small businesses to do so. But I'm not a techie—these services are actually really easy to use". The use of the Internet by consumers and businesses continues to increase. For those new to the world of e-business, the choices are numerous.
This handbook emphasizes that e-business activities do not have to be complex or costly to achieve benefits. If you are thinking about e-business, continue to use this handbook and the accompanying booklets on advanced-business topics as a resource.
It is also important to work with others to help you continue to build your e-business knowledge. Your local business enterprise centre can provide you with a range of information and services to help you grow your business. The following sources provided information used to complete the handbook and e-business success stories:. B2B "Business to Business" : Refers to the online exchange of products services, or information between businesses. B2C "Business to Consumer" : Involves the online sales of goods, services and provision of information directly to consumers.
B2G "Business to Government" : Involves the exchange of products, services, or information over the Internet between businesses and government. Bandwidth: Refers to how much data you can send through a network or modem connection. It is usually measured in bits per second, or "bps. Bits: Short for binary digit, a bit is the smallest unit of information on a machine. A single bit can hold only one of two values: 0 or 1. Blog: A blog is a type of website maintained by an individual or business where commentary, news, articles of interest and graphics can be posted. A blog differs from a traditional website in that it is usually updated more frequently and provides mechanisms for readers to leave comments and share posts with others.
Bytes: Composed of 8 consecutive bits, byte is short for 'binary term'. It is a unit of storage capable of holding a single character. Cloud Computing: Any form of web-based shared computing service. Your applications, files and documents reside in an offsite data centre, not on your company computers' hard drives. Computer Network: Consists of two or more computers that are linked together so that they can communicate with each other and thereby share information, hardware such as printers and Internet connections. Computer Viruses: Programs that are designed to multiply and harm other programs on your computer.
Content Management System CMS : A software program that allows non-technical users to edit, update, maintain, and create a website using built-in templates. There are many good open-source or "free to use" content management systems available. Customer Relationship Management CRM : A term that describes methods used by companies to manage their interactions with customers, end-users, and clients. This includes the management, capture, processing and archiving of information and data. Digital Certificates: An attachment to an electronic message used for security purposes.
The most common use of a digital certificate is to verify that a user sending a message is who he or she claims to be, and to provide the receiver with the means to encode a reply. Disk Space: The amount of storage space allotted to a website. Disk space can be used to store pictures, HTML files, videos, programs, and anything else used by the website. Domain Name: A name that identifies your website on the Internet. Download: Transfer files from a remote computer to your computer, usually over the Internet. E-business: The use of computer and Internet technology to facilitate doing business.
E-commerce: Refers to the process of buying and selling online. Sometimes used interchangeably with "e-business"; however, e-business is a broader term used to describe a range of electronic activities. E-mail: The transmission of correspondence and documents from one computer to another via telecommunications. E-marketing: Any form of advertising i. It enables you to connect to a computer on the Internet and as long as you are allowed to save on that computer transfer any type of file: programs, text, pictures, sound, etc. Firewall: Hardware or software that slows the invasion of a computer system by blocking viruses and hackers.
Hypertext: Any text within a document that is linked to another location.
The other location could be within the same document, or a different document. Clicking hypertext with your mouse will activate the link. This is the primary language of websites. HTTP appears at the beginning of every Internet address. Internet: A global networking infrastructure that connects millions of computers. It is not owned or controlled by any single organization. Internet Pure Play: An organization that does business purely through the Internet. Intranet: A private network that is contained within a company.
The main purpose of an intranet is to share company information and computing resources among employees. An intranet can also be used to facilitate working in groups and for teleconferences. Information contained on the intranet can be secured through the use of firewalls and encryption-decryption devices. Keyword: A word that best relates to the content of a document or website you are looking for. Mobile Apps: Mobile applications or "apps" are Internet applications that run on smartphones and other mobile devices. They perform specific tasks for the mobile user, often by helping to connect to Internet services more commonly accessed on desktop or notebook computers.
Modem Modulator-Demodulator : A device used to send and receive data over telecommunications lines. Network: A set of interconnected computers that can exchange information over long distances. Open source: Usually refers to a computer program available to the general public for use as is or modification from its original design, free of charge. Users in the community i. Phishing: The fraudulent act of sending bogus e-mails that appear to originate from a legitimate organization in order to entice recipients to visit a fake website for the purposes of gathering personal or sensitive financial information from them.
Podcasting: Involves making an audio file of content that is updated frequently and available for automatic download, allowing users to listen to the file at their convenience. RSS Really Simple Syndications : A system for aggregating and rapidly scanning information from blogs, news and current event web sites, and other websites that update content frequently.
Allows users to subscribe to their favourite websites. Search Engines: Tools you can use free of charge, which help you locate information on the Web. Search Engine Optimization: Refers to improving a website so that it is ranked highly by search engines, resulting in increased site visits. Social Media: A broad term used to describe all the different online technology tools that enable people to communicate easily via the Internet through sharing information and resources. Spyware: Software that sends information about your Web surfing habits to its website.
It allows for transferring data on the Internet itself, as well as on many local area networks. Upload: The process of transferring files from your computer to another computer over a network connection. Typically, web browsers operate on a graphical interface that is easy to use. Web Server: A program that allows web browsers to retrieve files from computers connected to the Internet. The web server listens for requests from web browsers and, upon receiving a request for a file, sends it back to the browser. Wikis: A website that allows visitors to add, remove, edit and change content, typically without the need for registration.
A web browser allows you to get this information by navigating or 'browsing' the Web. Anyone with a computer and an Internet account can search and find information including pictures, videos and text from web servers around the world. It is different from the Internet in that it is an information-sharing model that is built on top of the Internet. Telephone: Facsimile: E-mail: E-Business ontario.
This publication is part of an E-Business Toolkit which includes an accompanying series of booklets on advanced e-business topics.
5 differences between E-Commerce and E-Business – Money Matters | All Management Articles
The entire Toolkit is available at ontario. Skip to main content. How you can profit from e-business. Recommended for you E-Business toolkit. Introduction E-business is the use of Internet technology to facilitate doing business. This handbook will help you answer the following questions: What is e-business? Is e-business right for my business? Am I ready to adopt e-business? What are the advantages of investing in e-business? What are the costs of doing e-business? What financial assistance is available for getting into e-business?
How can I access other business information i. How do I find and work with e-business service providers? How can I overcome challenges in establishing e-business? How can I minimize risks with respect to privacy, security and legal issues? How do I establish my own website? How can I establish online ordering on my website?
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- Difference Between E-Commerce vs. E-Business – Difference Wiki!
- Do you think data security is still an issue with e-businesses?.
How can I use Internet advertising, social media and mobile technology to market my business? How can I integrate e-commerce solutions into my business? Defining e-business What is e-business? Why should I care about e-business? E-business can: Enhance services and access to customers beyond the local market. Cost-effectively market your business.
Organize your business processes e. Give you quick access to a network of businesses. Allow you to compare products and prices to find good deals. Lower the costs associated with business transactions. Allow your business to keep pace with your competitors. Many businesses are using some form of e-business. Enhance your visibility and accessibility for your customers and suppliers.
Allow you to communicate or conduct transactions without being in the same location. Companies use e-business to… Communicate internally. Organize their business. Market their business. Interact with existing and potential customers. Find business information. Hire employees and contractors.
Buy and sell products and services online. Schedule and track shipments. Bank online. Conduct accounting online. Access government programs and services. Fast Facts: Can you afford to overlook them? Statistics indicate a growing trend towards e-business. The vast majority of all firms and households in Canada have Internet access. About one-third of small businesses with a website are using it for online sales. About half of small businesses send and receive electronic invoices. The value of retail e-commerce in Canada doubled between and Free Online Services There are also some services available for free that will help you get your business online.
Business Portals: Websites that bring buyers and sellers together. Examples of typical security features and services include: Anti-virus software and support. Firewall installation and support. Note that a firewall separates one part of a network from another. Firewalls come with most commercial anti-virus products. Hardening servers and computers ensuring that system and computer settings are set at appropriate security levels. Spam or intrusion detection. Service Level Agreement. This identifies how quickly the service provider will respond to security problems and the types and level of follow-up support.
Sensitive information should be encrypted or coded to protect it. One example of open source encryption software is Truecrypt. A modern browser; the newer versions offer more protections. The latest versions include Chrome, Firefox 4. A few key browser add-ons extra features, such as toolbars, that you can add to your browser can help to avoid hacking. Authentication features. These include password policies, account lockout policies and password protected screensaver. Used and disclosed for the limited purpose for which it was collected.
Accessible for inspection and correction. Five secrets of website success Your website is interesting and informative. It is easy to find information on your website. Your website meets your customers' needs. Your website is current. You market your website. About Shopping Carts A shopping cart normally includes: A database that stores information such as product details, customer data, order information, etc. A storefront that displays this information to visitors. An administration area for managing your store. There are hundreds of shopping carts available. They range from simple solutions—which can be customized to meet your needs—to complete e-commerce solutions.
There are a number of options regarding shopping cart solutions. These are: Licensed shopping cart software involves a one-time fee.
The fee does not include a web hosting service or maintaining the software. The ASP installs and maintains the software. Open source shopping cart software freely available. Obtaining adequate technical support can be an issue. Share facebook twitter Print. Tags Business and economy. B2C involves the online sales of goods, services and provision of information directly to consumers.
B2C can be the main business activity also referred to as pure play or can supplement an existing business. B2B refers to the online exchange of products, services or information between businesses. This type of e-business is growing at a rapid rate. The volume of B2B transactions is higher than that of B2C transactions.
B2G involves the exchange of products, services or information over the Internet between businesses and government. All levels of government are moving towards providing online services and programs to small businesses. Examples of B2C : A business targets its website to consumers.
A business sends e-mails to their customers alerting them about upcoming sales. A business sells its products or services to consumers online. Examples of B2B : A business chooses suppliers using the Internet. A business auctions off excess inventory using an online auction site. A supplier sells its products to other businesses online. Examples of B2G : A business accesses forms and pays government licensing fees online.
A business searches a government website for information about their services. Software includes computer instructions and data that are stored electronically. Software can be proprietary or open-source i. Small operations often have an on-call technology maintenance provider who will service technology and software and correct any problems.
This provider may also be available on retainer for a fixed fee. These costs may vary significantly, depending on whether you use dial-up low speed, depending on availability or high-speed Internet. You can create a simple, information-based, website for free using any of the numerous templates available on the Internet.
However, this requires considerable time and learning on your part. Website design can be done by a freelancer or by a design firm. Additionally, there are some web host providers that provide these services. Includes shopping cart and payment processing features on website. There are a number of existing software packages that offer low-cost e-commerce solutions. As an alternative to custom design, you can use an e-commerce solution that takes a commission on sales but does not charge other fees. Costs associated with scanning pictures and hiring a writer for sections of the website may be incurred.
Alternatively, you can use an e-commerce solution, which is maintained for you, or you can update the content yourself. Updating the content yourself is made easy by the use of a content management system. Web site maintenance and updates contracts vary depending on the number of hours and the level of updates you need. Registration for domain names needs to be renewed based on scheduled intervals. A host provides your website with a place on the Internet. As an alternative to purchasing a web hosting package, you can use an e-commerce solution, which will host your website for free.
Plan your project in small, achievable milestones. Consider whether you can implement some aspects of e-business or whether you require a more integrated strategy. Consider that the initial start-up time will be greater, but time challenges will lessen once e-business is implemented.
Difference Between E-Commerce vs. E-Business
Investigate whether there are existing tools or software that will save you time. Consider the costs of not doing e-business. Brand Storytelling. Compras online. Google Play. Lisboa Cool. Marketing comportamental. Marketing low-cost. NewCo Festival. Open World Awards. Portugal Travel blog. Universidade do Minho. Young Minho Enterprise. Twitter Tweets by bloomidea. Novo Projeto? Contacte-nos Do you have an idea for a project that you would like to see take flight?
Talk to us. We prepare customized plans with unique details to make your business fly. Talk to us App type iPhone. Service Design. Mobile apps. Marketing digital. Electronic commerce, commonly known as E-commerce or e-commerce, is trading in products or services conducted via computer networks such as the Internet.
Electronic commerce draws on technologies such as mobile commerce, electronic funds transfer, supply chain management, Internet marketing, online transaction processing, electronic data interchange EDI , inventory management systems, and automated data collection systems. Modern electronic commerce typically uses the World Wide Web at least at one point in the transaction's life-cycle, although it may encompass a wider range of technologies such as e-mail, mobile devices, social media, and telephones as well.
Electronic commerce is generally considered to be the sales aspect of e-business. It also consists of the exchange of data to facilitate the financing and payment aspects of business transactions. This is an effective and efficient way of communicating within an organization and one of the most effective and useful ways of conducting business. It is a Market entry strategy where the company may or may not have a physical presence. E-Business is the term used to describe the information systems and applications that support and drive business processes, most often using web technologies.
E-Business allows companies to link their internal and external processes more efficiently and effectively, and work more closely with suppliers and partners to better satisfy the needs and expectations of their customers, leading to improvements in overall business performance. While a website is one of the most common implementations, E-Business is much more than just a web presence.
There are a vast array of internet technologies all designed to help businesses work smarter not harder. Think about collaboration tools, mobile and wireless technology, Customer Relationship Management and social media to name a few. E-business covers online transactions, but also extends to all Internet based interactions with business partners, suppliers and customers such as: selling direct to consumers, manufacturers and suppliers; monitoring and exchanging information; auctioning surplus inventory; and collaborative product design.
These online interactions are aimed at improving or transforming business processes and efficiency. Communication: It is the ability to deliver products, services, information, or payments via networks like the internet. Interface: E-commerce means information and transaction exchange: Business to business, Business to consumer, Consumer to consumer, and business to government.
Business process: E-Commerce means activities that support commerce electronically by networked connections. For Example business processes like manufacturing and inventory etc. Online: E commerce is an electronic environment that allows sellers to buy and sell products, services, and information on the internet. The Products may be physical like Cars, Computers, Books or services like news or consulting. Structure: Ecommerce deals with various media: data, text, video, web pages, and internet telephony. Market: E-commerce is a worldwide network.
A local store can open a web storefront and find the world at doorstep- customers, suppliers, competitors, and payments services, Of course, an advertising presence is essential. Architectural framework of e-commerce means the synthesizing of various existing resources like DBMS, data repository, computer languages, software agent-based transactions, monitors or communication protocols to facilitate the integration of data and software for better applications. The architectural framework for e-commerce consists of six layers of functionality or services as follows:.
Application services. Brokerage services, data or transaction management. Interface and support layers. Secure messaging, security and electronic document interchange. Middleware and structured document interchange, and 6. Network infrastructure and the basic communication services. In the application layer services of e-commerce, it is decided that what type of e- commerce application is going to be implemented. There are three types of distinguished e-commerce applications i. This layer is rapidly becoming necessary in dealing with the voluminous amounts of information on the networks.
This layer works as an intermediary who provides service integration between customers and information providers, given some constraint such as low price, fast services or profit maximization for a client. For example, a person wants to go to USA from Bangladesh. The person checks the sites of various airlines for the low-price ticket with the best available service. For this he must know the URLs of all the sites. Secondly, to search the services and the best prices, he also has to feed the details of the journey again and again on different sites.
If there is a site that can work as information broker and can arrange the ticket as per the need of the person, it will save the lot of time and efforts of the person. This is just one example of how information brokerages can add value. Another aspect of the brokerage function is the support for data management and traditional transaction services. Brokerages may provide tools to accomplish more sophisticated, time-delayed updates or future-compensating transactions. The third layer of the architectural framework is interface layer.
This layer provides interface for e-commerce applications. Interactive catalogs and directory support services are the examples of this layer. Interactive catalogs are the customized interface to customer applications such as home shopping. Interactive catalogs are very similar to the paper-based catalog. The only difference between the interactive catalog and paper-based catalog is that the first one has the additional features such as use of graphics and video to make the advertising more attractive. Directory services have the functions necessary for information search and access.
The directories attempt to organize the enormous amount of information and transactions generated to facilitate e-commerce. The main difference between the interactive catalogs and directory services is that the interactive catalogs deal with people while directory support services interact directly with software applications. In any business, electronic messaging is an important issue. The commonly used messaging systems like phone, fax and courier services have certain problems like in the case of phone if the phone line is dead or somehow the number is wrong, you are not able to deliver the urgent messages.
In the case of courier service, if you want to deliver the messages instantly, it is not possible as it will take some time depending on the distance between the source and destination places. The solution for such type of problems is electronic messaging services like e-mail, enhanced fax and EDI. The electronic messaging has changed the way the business operates. The major advantage of the electronic messaging is the ability to access the right information at the right time across diverse work groups.
The main constraints of the electronic messaging are security, privacy, and confidentiality through data encryption and authentication techniques. The middleware services are used to integrate the diversified software programs and make them talk to one another. We know that the effective and efficient linkage between the customer and the supplier is a precondition for e-commerce. For this a network infrastructure is required. The early models for networked computers were the local and long distance telephone companies. The telephone company lines were used for the connection among the computers.
As soon as the computer connection was established, the data traveled along that single path. Telephone company switching equipment both mechanical and computerized selected specific telephone lines, or circuits, that were connected to create the single path between the caller and the receiver. This centrally-controlled, single-connection model is known as circuit switching. Electronic Market: is a place where online shoppers and buyers meet. E-market handles business transaction including bank-to-bank money transfer also. In e-market, the business center is not a physical building.
But it is a network-based location where business activities occur. In e-market, the participants like buyers, sellers and transaction handler are not only one different locations but even they do not know each other. An IOS is a unified system with several business partners. A typical IOS will include a company and its supplier and customers. Through IOS buyers and sellers arrange routine business transactions. Information is exchanged over communication network using specific formats. So, there is no need for telephone calls, papers, documents or correspondence. E-commerce conducted between businesses differs from that carried out between a business and its consumers.
There are five generally accepted types of e-commerce:. Business to Business or B2B refers to e-commerce activities between businesses. An e-commerce company can be dealing with suppliers or distributors or agents. In general, B2Bs require higher security needs than B2Cs. For example, manufacturers and wholesalers are B2B companies. With the help of B2B e-commerce, companies are able to improve the efficiency of several common business functions, including supplier management, inventory management and payment management.
Using e-commerce enabled business applications, companies are able to better control their supplier costs by reducing PO purchase order processing costs and cycle times. This has the added benefit of being able to process more POs at a lesser cost in the same amount of time. E-commerce technology can also serve to shorten the order-ship- bill cycle of inventory management by linking business partners together with the company to provide faster data access.
This e-commerce technology is also being used to improve the efficiency of managing payments between a business and its partners and distributors. By processing payments electronically, companies are able to lower the number of clerical errors and increase the speed of processing invoices, which results in lowered transaction fees.
Business to Customer or B2C refers to e-commerce activities that are focused on consumers rather than on businesses. For instance, a book retailer would be a B2C company such as Amazon. Other examples could also be purchasing services from an insurance company, conducting online banking and employing travel services. Customer to Business or C2B refers to e-commerce activities, which use reverse pricing models where the customer determines the prices of the product or services.
In this case, the focus shifts from selling to buying. There is an increased emphasis on customer empowerment. In this type of e-commerce, consumers get a choice of a wide variety of commodities and services, along with the opportunity to specify the range of prices they can afford or are willing to pay for a particular item, service or commodity.
As a result, it reduces the bargaining time, increases the flexibility and creates ease at the point of sale for both the merchant and the consumer. Customer to Customer or C2C refers to e-commerce activities, which use an auction style model. This model consists of a person-to-person transaction that completely excludes businesses from the equation.
Customers are also a part of the business and C2C enables customers to directly deal with each other. An example of this is peer auction giant, Ebay. It is a new trend in e-commerce. This type of e-commerce is used by the government departments to directly reach to the citizens by setting-up the websites. These websites have government policies, rules and regulations related to the respective departments. Any citizen may interact with these websites to know the various details.
This helps the people to know the facts without going to the respective departments. This also saves time of the employees as well as the citizens. The concept of Smart City has been evolved from B2G e-commerce. Few innovations in human history encompass as many potential benefits as E- Commerce does. The global nature of the technology, low cost, opportunity to reach hundreds of millions of people, interactive nature, variety of possibilities, and resourcefulness and growth of the supporting infrastructure especially the web result in many potential benefits to organizations, individuals, and society.
These benefits are just starting to materialize, but they will increase significantly as E-Commerce expands. It is not surprising that some maintain that the E-Commerce revolution is just 'as pro- found as the change that came with the industrial revolution. For example, by introducing an electronic procurement system, companies can cut the purchasing administrative costs by as much as 85 percent.
For example, dog toys which can be purchased only in pet shops or department and discounts stores in the physical world are sold now in a specialized www. In a pull-type system the process starts from customer orders and uses just-in-time manufacturing. Health care services, e. Of the many non-technical limitations that slow the spread of E-Commerce, the following are the major ones:.
Lack of Awareness: Lack of awareness of the technology and its potential benefits are also equally responsible for the poor growth of e-commerce. Lack of interest and willingness to make a paradigm shift has become a crucial issue.